Manpower Services (Hong Kong) Limited

Human Resources Management

Our client is a leading international bank is currently seeking for a Client Service Manager to support branch operations, compliance, and relationship managers to drive sales, ensure strict risk control, and deliver exceptional service to Priority Banking clients.

Summary:

To assist the Senior Branch Operation & Service Manager and Relationship Manager to:

Achieve / exceed the business targets set

Control and administer the daily operations from Priority Banking customers

Ensure that office rules, branch control and operational procedures are strictly adhered to

To support Relationship Manager to deliver high quality service to our customers and identify sales opportunities to maximize new business acquisition

Processes:

To bring to the attention of the Senior Branch Operation & Service Manager any problems encountered together with any recommended solutions.

To facilitate sales, service monitoring by up-keeping all necessary data tracking and system input.

To conduct sales document checking/ follow up where required.

To conduct sales activities via tag-on, cross-selling through customer enquires screening and compiling potential prospecting list.

To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.

To scrutinise and make intelligent examination of the daily computer reports paying particular attention to any entries of an unusual nature which may require further investigation.

22/F, Siu On Plaza, 482 Jaffe Road, Causeway Bay, Hong Kong

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