IT support

Job Description:

Essential Job Functions:

• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.

• Assist with infrastructure projects and assignments.

• Participate in basic monitoring and routine troubleshooting of infrastructure systems.

• Collaborate with team members to address infrastructure challenges and daily operational tasks.

• Support the creation and maintenance of infrastructure documentation.

• Develop and improve technical skills through on-the-job experience.

• Show eagerness to learn and gain expertise in infrastructure services.

• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience

• Typically, 1+ years of relevant work experience

• Proven experience in infrastructure technology analysis

• Proficiencies in data analysis and technical knowledge

• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus

• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus