Housekeeping Coordinator (房务部协调员)

Kimpton Tsim Sha Tsui Hong Kong Pre-Opening Recruitment Day  
香港尖沙咀金普顿酒店开业前招聘日 

Date 日期:  19 May 2025 (Monday)  |  2025年5月19日(星期一) 
Time 时间: 10:00a.m. – 5:00 p.m.  |  上午10时至下午5时 
Venue 地点: Cardinal Point, 45/F, Gloucester Tower, Landmark, Central 
                      中环置地广塲中庭告罗士打大厦45楼Cardinal Point 

Join the Revolution. Redefine Luxury and Lifestyle. Make it Personal. Connect with us by registering in advance for our Recruitment Day at LINK.  
加入革新的行列，重塑奢华与生活风格，成就个人化的体验。通过连结预约参与我们的招聘日吧！  

As the Housekeeping Coordinator at Kimpton Tsim Sha Tsui Hong Kong, you will be responsible for providing clerical support as well as attending all calls received in Housekeeping Department. You’ll maintain a positive, friendly attitude with all guests and other employees to act as communicator and liaison between guests and cleaners.
作为香港尖沙咀金普顿酒店的房务部协调员, 您将负责文书的支援以及接听宾客和各部门电话咨询，并担任宾客和清洁员之间的沟通联络人。

A little taste of your day-to-day
您的日常工作简要 

Every day is different, but you’ll mostly be:
每一天都是不同的一天，但大致工作内容如下： 

• Coordinating all calls received in Housekeeping Department and ensuring all tasks are completed efficiently meet to high standards
  协调所有房务部接收的电话, 确保所有工作高效完成并达到高标准
• Responsible for communications within Housekeeping Department and between Housekeeping and other departments, including but not limited to handling guest requests or complaints, room status, repairs, maintenance and other related matters
  负责房务部内部以及与其他部门之间的沟通, 包括但不限于处理客人的要求或投诉 , 房间状态, 维修保养及其他相关事项
• Performing clerical tasks, maintaining accurate records and documentation
  执行文书工作, 保持准确的记录和文件存档

What we need from you
我们对您的要求 

• A minimum of 2 years’ experience in hotel housekeeping team, preferably with previous working experience as Housekeeping Coordinator
  至少2年房务部工作经验，最好有担任客房部协调员的工作经验
• A certificate in housekeeping operations, hospitality management, or related field
  酒店房务营运、酒店管理或相关学历
• Attention to details, good telephone manner and communication skills
  注重细节，良好的电话礼仪和沟通技巧 
• Good command of both written and spoken English and Chinese, Putonghua is an advantage
  良好的书面和口语英文和中文能力，懂普通话者优先
• Proficiency in the use of Microsoft Office and Front Office System
  熟悉微软办公软件和前堂系统的使用

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you apply for the job. Start your journey with us today.
如果您未完全符合所有要求，但仍然相信您非常适合这份工作，在您申请这个职位前，我们都无法认识您。今天开始与我们展开您的旅程吧。

Please send us your full resume along with current and expected salary via email at [protected-email-address].
请将完整的履历、目前和期望的薪金发送至电邮[protected-email-address]予我们提交申请。

We are an equal opportunity employer. All applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only. Applicants who do not hear from us within six weeks should consider their applications unsuccessful.
我们是平等机会的雇主，将严格保密地处理所有申请。所收集的个人资料仅用于招聘之用。如在六周内未有收到我们的回复的申请人将被视为申请不成功。