Job Ref ID: 24558
顾客热线代表 （编号：CHR）
招聘已结束
刊登于 31-05-2018
入职要求：
- 完成中学课程或具有同等资历
- 能操流利粤语、英语及普通话
- 具备良好电脑知识，能操作微软Word、Excel及中文输入法
- 具备一年或以上热线中心工作经验
职责：
- 处理九巴顾客热线及网上平台的巴士服务查询、意见及投诉
- 协助处理文书工作
- 需轮班及轮休当值
应征者可详列履历，注明申请职位及编号，电邮至[protected-email-address], 或传真至[protected-phone-number]，或邮寄九龙九龙湾临华街一号二楼，九龙巴士（一九三三）有限公司人力资源部招聘中心收，信封面注明「机密」。应征者于六星期内未被邀约面试，则作落选论。
Whatsapp: [protected-phone-number]
Wechat: KMBrecruitment
有关申请人之个人资料只作招聘之用。求职者之个人资料将被保留最长十二个月，其后个人资料会被销毁。
Customer Hotline Representative (Job Code: CHR)
Requirements:
- Completion of secondary education or equivalent
- Good verbal communication skills in Cantonese, English and Putonghua
- Good PC knowledge in MS Word, Excel and Chinese word processing
- Possess at least 1 years' working experience at call centre
Duties:
- Handle customers' enquiries, suggestions and complaints on bus services through the KMB Customer Service Hotline and online platform
- Perform clerical duties
- Required to perform shift and roster duties
Interested parties please send your CV marked with job code by e-mail to [protected-email-address], or by fax to [protected-phone-number] or by post marked with “Confidential” to the Recruitment Centre of Human Resources Department, The Kowloon Motor Bus Co. (1933) Ltd., 2/F, 1 Lam Wah Street, Kowloon Bay, Kowloon. Applicants who are not invited for interview within 6 weeks may consider their applications unsuccessful.
Whatsapp: [protected-phone-number]
Wechat: KMBrecruitment
Whatsapp: [protected-phone-number]
Wechat: KMBrecruitment
Personal data collected will be used for recruitment purpose only. The Company will keep personal data of unsuccessful job applicants for a maximum period of 12 months. After that time, the personal data will be destroyed.
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