Job Ref ID: 24558
顧客熱線代表 （編號：CHR）
Job Posting Ended
Posted on 31-05-2018
入職要求：
- 完成中學課程或具有同等資歷
- 能操流利粵語、英語及普通話
- 具備良好電腦知識，能操作微軟Word、Excel及中文輸入法
- 具備一年或以上熱線中心工作經驗
職責：
- 處理九巴顧客熱線及網上平台的巴士服務查詢、意見及投訴
- 協助處理文書工作
- 需輪班及輪休當值
應徵者可詳列履歷，註明申請職位及編號，電郵至[protected-email-address], 或傳真至[protected-phone-number]，或郵寄九龍九龍灣臨華街一號二樓，九龍巴士（一九三三）有限公司人力資源部招聘中心收，信封面註明「機密」。應徵者於六星期內未被邀約面試，則作落選論。
Whatsapp: [protected-phone-number]
Wechat: KMBrecruitment
有關申請人之個人資料只作招聘之用。求職者之個人資料將被保留最長十二個月，其後個人資料會被銷毀。
Customer Hotline Representative (Job Code: CHR)
Requirements:
- Completion of secondary education or equivalent
- Good verbal communication skills in Cantonese, English and Putonghua
- Good PC knowledge in MS Word, Excel and Chinese word processing
- Possess at least 1 years' working experience at call centre
Duties:
- Handle customers' enquiries, suggestions and complaints on bus services through the KMB Customer Service Hotline and online platform
- Perform clerical duties
- Required to perform shift and roster duties
Interested parties please send your CV marked with job code by e-mail to [protected-email-address], or by fax to [protected-phone-number] or by post marked with “Confidential” to the Recruitment Centre of Human Resources Department, The Kowloon Motor Bus Co. (1933) Ltd., 2/F, 1 Lam Wah Street, Kowloon Bay, Kowloon. Applicants who are not invited for interview within 6 weeks may consider their applications unsuccessful.
Whatsapp: [protected-phone-number]
Wechat: KMBrecruitment
Whatsapp: [protected-phone-number]
Wechat: KMBrecruitment
Personal data collected will be used for recruitment purpose only. The Company will keep personal data of unsuccessful job applicants for a maximum period of 12 months. After that time, the personal data will be destroyed.
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