IT support
Job Description:
• Provide helpdesk support for operating system, software and mobile device setup, basic printer setup and support.
• Basic operation of administration for rack mount network and server equipment.
• Troubleshooting and problem solving for both IT hardware and applications. Escalate issue and involve second-tier support if needed.
• Polycom, Logitech, Maxhub series video conference and phone equipment health check and basic setup.
• Coordinate with IT related project and vendor coordination if needed.
• Assist IT procurement and asset management.
• Prepare IT operation report and documentation.
• Handle ad-hoc IT request.
• High Diploma or above in Computer Science or Information Technology related disciplines.
• 1 years’ or above experience on end user IT support.
• Experience in supporting Microsoft product, eg. Office365, etc.
• Knowledge in networking and server-side infrastructure.
• Good level of knowledge on Desktop OS/application support.
• Good written and verbal communications and soft skill is required
• Cantonese and English communication are required
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.