Assistant Manager. Direct Sales (Mortgage Business Development)

The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.

Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

Job Purpose:
To generate new business and revenue for the Bank by exceeding or meeting sales targets for mortgage loan acquisitions. Build and maintain strong customer relationships for upselling and cross-selling opportunities

Main Responsibilities:

• Solicit Mortgage Opportunities:
• Engage with prospective and existing clients through calls to identify and secure mortgage opportunities; meet or exceed monthly and annual sales and cross-selling targets.
• Promote Banking Products:
• Actively promote and cross-sell other banking products, such as policy loans and general insurance, to enhance customer engagement and drive additional revenue.
• Documentation and Drawdown: 
• Follow up on loan documentation and account opening processes to ensure a smooth and efficient drawdown.
• Customer Relationship Management:
• Build and maintain customer relationships to encourage cross-selling and referral opportunities; effectively utilize referral agencies through strong relationship management.
• Market Intelligence: 
• Provide insights and market intelligence to Branch Management and the Retail Credit Department to support product development, credit underwriting, and process improvements.
• Customer Satisfaction:
• Handle customer inquiries professionally, ensuring high levels of customer satisfaction while maintaining vigilance in managing customer data and compliance with regulatory requirements throughout the process.

Incumbent Requirements:

• ducation: Secondary school graduate or above with 3 years of experience in the banking industry, or a degree holder with 1 year of relevant working experience.
• Skills: 
  • Strong interpersonal and communication skills, both verbal and written.
  • Proactive, eager to learn, and hardworking.
  • Customer-oriented and self-motivated, with the ability to work under pressure to meet targets.
• Additional Requirement: Passing IIQE licenses is preferred.
• Proficient in both spoken and written English and Chinese.

Please note that only shortlisted candidates will be notified.