Housekeeping Coordinator (房務部協調員)

Kimpton Tsim Sha Tsui Hong Kong Pre-Opening Recruitment Day  
香港尖沙咀金普頓酒店開業前招聘日 

Date 日期:  19 May 2025 (Monday)  |  2025年5月19日(星期一) 
Time 時間: 10:00a.m. – 5:00 p.m.  |  上午10時至下午5時 
Venue 地點: Cardinal Point, 45/F, Gloucester Tower, Landmark, Central 
                      中環置地廣塲中庭告羅士打大廈45樓Cardinal Point 

Join the Revolution. Redefine Luxury and Lifestyle. Make it Personal. Connect with us by registering in advance for our Recruitment Day at LINK.  
加入革新的行列，重塑奢華與生活風格，成就個人化的體驗。通過連結預約參與我們的招聘日吧！  

As the Housekeeping Coordinator at Kimpton Tsim Sha Tsui Hong Kong, you will be responsible for providing clerical support as well as attending all calls received in Housekeeping Department. You’ll maintain a positive, friendly attitude with all guests and other employees to act as communicator and liaison between guests and cleaners.
作為香港尖沙咀金普頓酒店的房務部協調員, 您將負責文書的支援以及接聽賓客和各部門電話諮詢，並擔任賓客和清潔員之間的溝通聯絡人。

A little taste of your day-to-day
您的日常工作簡要 

Every day is different, but you’ll mostly be:
每一天都是不同的一天，但大致工作内容如下： 

• Coordinating all calls received in Housekeeping Department and ensuring all tasks are completed efficiently meet to high standards
  協調所有房務部接收的電話, 確保所有工作高效完成並達到高標準
• Responsible for communications within Housekeeping Department and between Housekeeping and other departments, including but not limited to handling guest requests or complaints, room status, repairs, maintenance and other related matters
  負責房務部內部以及與其他部門之間的溝通, 包括但不限於處理客人的要求或投訴 , 房間狀態, 維修保養及其他相關事項
• Performing clerical tasks, maintaining accurate records and documentation
  執行文書工作, 保持準確的記錄和文件存檔

What we need from you
我們對您的要求 

• A minimum of 2 years’ experience in hotel housekeeping team, preferably with previous working experience as Housekeeping Coordinator
  至少2年房務部工作經驗，最好有擔任客房部協調員的工作經驗
• A certificate in housekeeping operations, hospitality management, or related field
  酒店房務營運、酒店管理或相關學歷
• Attention to details, good telephone manner and communication skills
  注重細節，良好的電話禮儀和溝通技巧 
• Good command of both written and spoken English and Chinese, Putonghua is an advantage
  良好的書面和口語英文和中文能力，懂普通話者優先
• Proficiency in the use of Microsoft Office and Front Office System
  熟悉微軟辦公軟件和前堂系统的使用

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you apply for the job. Start your journey with us today.
如果您未完全符合所有要求，但仍然相信您非常適合這份工作，在您申請這個職位前，我們都無法認識您。今天開始與我們展開您的旅程吧。

Please send us your full resume along with current and expected salary via email at [protected-email-address].
請將完整的履歷、目前和期望的薪金發送至電郵[protected-email-address]予我們提交申請。

We are an equal opportunity employer. All applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only. Applicants who do not hear from us within six weeks should consider their applications unsuccessful.
我們是平等機會的僱主，將嚴格保密地處理所有申請。所收集的個人資料僅用於招聘之用。如在六週內未有收到我們的回覆的申請人將被視為申請不成功。