积金易服务中心 Customer Service Executive (eMPF Counter)*欢迎转职人士或应届毕业生*

Job Duty

Working Location (Fixed location): -湾仔/ 荃湾 / 尖沙咀 Working Hours (5.5 days work): -Mon to Fri 09:00-18:00 -Sat 09:00-13:00 Your role: - Provide counter service to walk-in and pre-booked customers at service centre - Solve MPF related enquiries and complaints effectively - Educate and promote digitalization (electronic way of MPF account management) with tablet and kiosk to the public - Perform services according to company rules and relevant regulatory requirements To succeed in this role: - Form 5 or above with customer service / service counter experience - At least 1 years of client service experience - Fresh graduates with good communication skills are also welcome - Familiar with mobile applications and webpage usage (i.e. online application forms and searching information on government websites) - Good communication and presentation skills and frontline experience - Patient and enjoy team play - Familiar with checking customer profile with back-office system - Fluent in English or Mandarin is a plus 全职同事可享以下福利待遇 : -14天有薪年假 -生日假 -员工介绍奖金 -完善在职培训 -免费医疗福利包括门诊及住院保障 -电讯及其他产品员工折扣优惠 If you are interested in this position, please share your CV with us by email: [email protected]