Customer Service Assistant
招聘已結束
刊登於 19-04-2019
月薪 Monthly
Responsibilities:
- Provide a professional customer service experience to customers
- Responsible for replying customer enquiries and complaints via service counter, duty phone or in writing with courtesy and efficiency
- Develop and maintain a long term relationships with potential and VIP customers and provide personal shopping experience to VIP customers based on customer preference on Liquor & Tobacco.
- Develop and maintain relationship with Tour Group Leader & Group Customers
- Floor facilitation on customer greeting, orchestra or direct the traffic, POS queue, etc.
- Assist & support to store marketing and promotion programs
- Maintain the shop tidiness and quality presentation;
- Perform administrative functions if needed
- Shift duties required
資歷要求
Requirements:
- Higher diploma or above.
- At least 1-2 years’ relevant experience in customer service, preferably with lounge service, retail or complain handling experience
- Fluent speaking in English and Mandarin are highly preferable.
- Passionate in customer servicing.
- Pleasant, proactive and customer-oriented with good manners.
- Willing to take shift duties
薪酬福利
- 5-Day Work Week
- 12-17 days AL
- Public Holidays
- Monthly Allowance ($500)
- Traffic Allowance ($680-$900)
- Night & Morning shift Allowance ($40-$350 per shift)
- Typhoon Allowance (2-3 times of daily salary)
- Incentive scheme
- Paid Sick Leave
- Medical Scheme
- Dental Scheme
- Performance Bonus
申請:0
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