Assistant Engineer – Service Support Centre

Responsibilities:

• Provide technical support to customers on a wide range of telecommunication services and products
• Analyze fault cases to find out the root causes of the raising trend of all products
• Ensure escalated technical problems are prioritized and follow up actions to fault cases are completed timely

Requirements:

• Holder of Certificate in Telecommunications & Networking, Computer Science or any other related disciplines
• With around 2 years’ relevant experience in providing support to end-users, preferably in call center / help-desk environment
• Hands-on experience in router and switch configuration
• With good communication skills and able to work under pressure
• Willing to work on 7x24 shift duty

Attractive remuneration package will be offered to the right candidates. Please send your resume with your current and expected salary thru [email protected],or by fax (852) 2112 2610 or by post to Human Resources Manager, WTT HK Limited, 9/F., KITEC, 1 Trademart Drive, Kowloon Bay, Hong Kong.

We are an equal opportunities employer. Personal data collected will be used for employment-related purposes only and all personal data of unsuccessful applicants will be destroyed within 6 months. Your application may be forwarded to any companies within the Group for recruitment purpose.