IT Support Technician/Specialist 24H 24小時技術支援工程師
招聘已結束
刊登於 05-07-2018
月薪 Monthly
Responsibilities
- Provide end-users technical support and conduct troubleshooting on hardware, software, and other computer services
- Monitor, maintain, and perform regular test on IT equipment and server
- Responsible for network equipment installation and configuration
- Assist in managing hardware and software inventories
- Perform system administration and management
- Undertake ad-hoc IT related tasks as required
Requirements
- Diploma in Information Technology, Computer Science related disciplines or above; Who have professional working experience for 5 years or above can be exempted from academic requirements
- Prefer to have 1-2 years relevant experience in Technical Support
- Familiar with Microsoft Windows, Server, Workstation OS, Microsoft Office and Windows Application
- Good knowledge of TCP/IP, Network Infrastructure, Internet, Security and Email technology
- Independent, hardworking, mature and able to work under pressure
- Self-motivated, quick response , strong problem solving and analytical skills
- Professional certificate of MCTS/MCITP/MCSE is an advantage
- Good written and spoken English and Cantonese. Mandarin would be an advantage
- Immediate available is highly preferred
- 24/7 shift duty is required (12 hours per day, 3~4 working days per week)
Benefits
- Competitive salary package and benefits
- Career development and staff training
- Double pay and monthly bonus
- Birthday pocket money
- Overtime and night shift allowance
- Overseas allowance
- Comprehensive medical insurance
- Staff intimate welfare
- Traditional Holiday Gift
- MPF
- Incentive activities and trips
- Fertility fund
- Banking Holidays
- 10-21 days Annual leave
工作職責
- 負責系統及提供技術支援,解決硬體、軟體及任何有關電腦運作上的問題
- 監控和維護IT設備,定期為設備進行測試,以確保日常運作正常
- 負責網絡設備的安裝和配置
- 協助管理硬件和軟件的容量
- 執行系統管理及日常行政事務
- 日常系統及網絡監控和進行伺服器的維護工作
- 執行上司指派的其他工作
職位要求
- 本科畢業生,主修資訊科技, 電腦管理相關專業本科或相關同等學歷,擁有專業工作經驗5年或以上者可因應免除學歷要求
- 具有1-2年及以上相關工作經驗
- 熟練操作Microsoft Windows、伺服器、 Workstation OS、Microsoft Office及 Windows等 的應用程序
- 熟悉TCP/IP、網絡設備、互聯網, 網絡安全及電子郵件的操作
- 獨立, 勤奮,成熟和能夠在壓力下工作
- 主動、反應及思維敏捷、具有解決問題及分析的能力,能適應突發性事件所造成情況
- 具有MCTS / MCITP / MCSE的專業證書會優先獲考慮
- 良好的英文和中文 (包括普通話),會優先獲考慮
- 24小時輪班工作(每更12小時,每週工作天數約3〜4天)
福利待遇
- 優越的薪資及福利待遇
- 晉升發展平台及完善的員工培訓
- 年終雙糧和月度獎金
- 加班及夜班津貼
- 海外出差津貼
- 生日利是
- 通宵津貼
- 完善的醫療保險
- 傳統節慶禮物
- MPF
- 員工活動及旅遊
- 生育基金
- 銀行假期
- 10-21天年假
Interested parties please send you cover letter, CV including your current salary, expect salary and available date to Gold Profit HR Department: [email protected]
*Data collected will be used for recruitment purpose only and will be kept for 12 months. Only short-listed candidates will be notified.*
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