Online Services Representative [ Messaging & Web-chat only/X sales target ]
Job Description
Working location: Tuen Mun, Ngan Tau Kok
Education requirement
Form 5 / HKCEE / HKDSE or above
Job description
To handle customer inquiries or complaints through email/web chat and offer a one-stop resolution
To maintain and develop good relationships with customers
To follow procedures and workflows with internal guidelines and regulatory requirement properly
To proactively learn and get the latest knowledge to be responsible for daily duties
To assist on ad hoc jobs
工作類型: 全職
薪酬:每月 $13,000.00-$16,000.00
資歷要求
Requirements
Form 5 / HKCEE / HKDSE or above
Good command in both written and spoken English and Chinese
Effective customer handling and problem-solving skills
Knowledge in computer applications e.g. Microsoft Office, Chinese typing and social media platforms
Customer-oriented, Pro-active, willing to learn, able to work independently
Shift duty is required (shift allowance is granted)
薪酬福利
Allowance and incentives
No sales target, No calls – only messages
14 days annual leave
5.5-day working hour
Stable working culture
Excellent career development
由自助登記至完成刊登招聘廣告只需10分鐘,最快在1天內即完成招聘。