Personal Stylist

The role 

• To provide personalized styling and consultation services for Lane Crawford customers, to enhance customer loyalty, build long term relationships.

Responsibilities:

• Manage a portfolio of VIP customers and continue to grow the network in order to increase customers’ loyalty and generate sales
• Consistently achieve monthly and annual personal sales targets with the endeavor to aim higher and exceed expectations
• Proactively recruit new customers and develop customer relationships through effective clienteling
• Prepare for styling appointments with appropriate selections of clothing selected with the individual customers needs in mind
• Understand and be able to communicate our Omni-Channel services for customers convenience and choice
• Proactively and consistently acquire in-depth knowledge of the latest international designer fashion and lifestyle trends
• Understand and make full use of company systems and tools for effective clienteling

Requirements:

• Customer focused, people person
• Holder of HKID / eligible for work in Hong Kong
• Minimum 4 years of relevant experience on VIP styling and advising services
• Well versed in fashion, including history, brands, and the latest trends
• Excellent customer service skills, experience with luxury customers needs
• Excellent communication and interpersonal skills
• Native English speaker, other European languages i.e. French, Spanish and Italian will be an advantage

To apply for this exciting opportunity, please apply to Lane Crawford Careers or send your full resume to [email protected]

At Lane Crawford we support our staff with a range of benefits reflecting the importance we place on the well being of our staff. In addition to a competitive salary, discretionary bonus, annual leave, provident fund, medical and dental coverage and staff purchase privileges, we provide shuttle buses to the Company Head Office, various social recreation activities, Staff Assistance Program and best in-class training and development.