Guest Service Officer

Job Description

• Assist guests in checking-in and checking-out
• Provide information to guests’ enquiries
• Patrol hotel premises in order to ensure the safety and security of the guests, staff and Hotel
• Offer concierge service to guests

Job Requirement

• Diploma holder in Hospitality, Travel and Tourism Management or related disciplines
• Knowledge of Opera system is preferred
• Multi skills in administration and operations tasks
• Excellent communication and interpersonal skills
• Good command of both spoken and written English and Chinese
• Fresh graduates with relevant academic background are also considered
• Holder of valid Security Personnel Permit would be an advantage
• Candidate with more experience will be considered as Senior Guest Service Officer

Please send your resume with current and expected salary to the Human Resources Department. All information collected will be used for recruitment purpose only and will be kept in strict confidence.

iclub Hotels
8 Ha Heung Road, Ma Tau Wai, Hong Kong
Tel : 3963-6603       E-mail : [email protected]

Applicants who are not invited for interview within 4 weeks may consider their applications unsuccessful. Your applications will be retained and considered for future opportunities for not more than 2 years if you do not indicate your dissent.