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IT Support Technician/Specialist 24H 24小時技術支援工程師

招聘已結束
刊登於 12-07-2018
月薪 Monthly

Responsibilities

  • Provide end-users technical support and conduct troubleshooting on hardware, software, and other computer services
  • Monitor, maintain, and perform regular test on IT equipment and server
  • Responsible for network equipment installation and configuration
  • Assist in managing hardware and software inventories
  • Perform system administration and management
  • Undertake ad-hoc IT related tasks as required

 

Requirements

  • Diploma in Information Technology, Computer Science related disciplines or above; Who have professional working experience for 5 years or above can be exempted from academic requirements
  • Prefer to have 1-2 years relevant experience in Technical Support
  • Familiar with Microsoft Windows, Server, Workstation OS, Microsoft Office and Windows Application
  • Good knowledge of TCP/IP, Network Infrastructure, Internet, Security and Email technology
  • Independent, hardworking, mature and able to work under pressure
  • Self-motivated, quick response , strong problem solving and analytical skills
  • Professional certificate of MCTS/MCITP/MCSE is an advantage
  • Good written and spoken English and Cantonese. Mandarin would be an advantage
  • Immediate available is highly preferred
  • 24/7 shift duty is required (12 hours per day, 3~4 working days per week)

 

Benefits

  • Competitive salary package and benefits
  • Career development and staff training
  • Double pay and monthly bonus
  • Birthday pocket money
  • Overtime and night shift allowance
  • Overseas allowance
  • Comprehensive medical insurance
  • Staff intimate welfare
  • Traditional Holiday Gift
  • MPF
  • Incentive activities and trips
  • Fertility fund
  • Banking Holidays
  • 10-21 days Annual leave

 

工作職責

  • 負責系統及提供技術支援,解決硬體、軟體及任何有關電腦運作上的問題
  • 監控和維護IT設備,定期為設備進行測試,以確保日常運作正常
  • 負責網絡設備的安裝和配置
  • 協助管理硬件和軟件的容量
  • 執行系統管理及日常行政事務
  • 日常系統及網絡監控和進行伺服器的維護工作
  • 執行上司指派的其他工作

 

職位要求

  • 本科畢業生,主修資訊科技, 電腦管理相關專業本科或相關同等學歷,擁有專業工作經驗5年或以上者可因應免除學歷要求
  • 具有1-2年及以上相關工作經驗
  • 熟練操作Microsoft Windows、伺服器、 Workstation OS、Microsoft Office及 Windows等 的應用程序
  • 熟悉TCP/IP、網絡設備、互聯網, 網絡安全及電子郵件的操作
  • 獨立, 勤奮,成熟和能夠在壓力下工作
  • 主動、反應及思維敏捷、具有解決問題及分析的能力,能適應突發性事件所造成情況
  • 具有MCTS / MCITP / MCSE的專業證書會優先獲考慮
  • 良好的英文和中文 (包括普通話),會優先獲考慮
  • 24小時輪班工作(每更12小時,每週工作天數約3〜4天)

 

福利待遇

  • 優越的薪資及福利待遇
  • 晉升發展平台及完善的員工培訓
  • 年終雙糧和月度獎金
  • 加班及夜班津貼
  • 海外出差津貼
  • 生日利是
  • 通宵津貼
  • 完善的醫療保險
  • 傳統節慶禮物
  • MPF
  • 員工活動及旅遊
  • 生育基金
  • 銀行假期
  • 10-21天年假

Interested parties please send you cover letter, CV including your current salary, expect salary and available date to Gold Profit HR Department: [email protected]

*Data collected will be used for recruitment purpose only and will be kept for 12 months. Only short-listed candidates will be notified.*

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