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Reservation & Ticketing Specialist - Join-in Bonus HK$12,000 & Fresh Grad. Welcomed

招聘已結束
刊登於 02-07-2018

Imagine a career where you can unleash your potentials in customer service; contribute your all-round abilities to enhance customer experience throughout the loyalty reward cycle; enjoy flexible time by working shifts and achieve work-life balance. 

We welcome people with strong determination, customer service skills and a heart in customer service to join our team of loyalty experts.

Well established as a dedicated Service Centre representing Asia’s leading travel reward programme, we offer a range of privileges to our frequent flyer members. With over 500 partners worldwide offering an exciting range of travel and lifestyle awards, the loyalty program is transforming into a world class multi-pillar rewards program throughout the region. 

 

Our Missions:

  • Respond promptly the correspondence, emails, faxes and web-forms from programme members related to reservations and ticketing
  • Handle reservation related enquiries
  • Assist in handling incoming calls during peak traffic hours
  • Handle ad-hoc tasks as allocated by Team Leader / Manager

Our perfect teammate will be:

  • Good command of both written and spoken English, Cantonese and Mandarin, fluency in other foreign languages is an advantage
  • Strong courteous telephone manner and communication techniques
  • Excellent customer service mindset and logical thinking skills
  • Show flexibility, willingness to multi-task, ability to analyze and good problem-solving skills
  • Minimum Form 5 or Secondary School graduate, plus 1 year’s working experiences in customer services / travel industry preferable 

Fresh Graduates will also be considered. 

The role comes with attractive benefits such as:

  • Join-in Bonus
  • 5-week comprehensive and structured training
  • 5-day work week
  • 14 days’ paid annual leave
  • Monthly Performance Bonus
  • Non-Contributory Provident Fund
  • Medical Coverage 

Applications can be sent to us by:

Post : Human Resources, HKT Limited, 13/F, 9 Po Lun Street, Lai Chi Kok, Kowloon

E-mail : [email protected]

Fax : 2962 5613

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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