Reservation & Ticketing Specialist - Join-in Bonus HK$12,000 & Fresh Grad. Welcomed
Imagine a career where you can unleash your potentials in customer service; contribute your all-round abilities to enhance customer experience throughout the loyalty reward cycle; enjoy flexible time by working shifts and achieve work-life balance.
We welcome people with strong determination, customer service skills and a heart in customer service to join our team of loyalty experts.
Well established as a dedicated Service Centre representing Asia’s leading travel reward programme, we offer a range of privileges to our frequent flyer members. With over 500 partners worldwide offering an exciting range of travel and lifestyle awards, the loyalty program is transforming into a world class multi-pillar rewards program throughout the region.
Our Missions:
- Respond promptly the correspondence, emails, faxes and web-forms from programme members related to reservations and ticketing
- Handle reservation related enquiries
- Assist in handling incoming calls during peak traffic hours
- Handle ad-hoc tasks as allocated by Team Leader / Manager
Our perfect teammate will be:
- Good command of both written and spoken English, Cantonese and Mandarin, fluency in other foreign languages is an advantage
- Strong courteous telephone manner and communication techniques
- Excellent customer service mindset and logical thinking skills
- Show flexibility, willingness to multi-task, ability to analyze and good problem-solving skills
- Minimum Form 5 or Secondary School graduate, plus 1 year’s working experiences in customer services / travel industry preferable
Fresh Graduates will also be considered.
The role comes with attractive benefits such as:
- Join-in Bonus
- 5-week comprehensive and structured training
- 5-day work week
- 14 days’ paid annual leave
- Monthly Performance Bonus
- Non-Contributory Provident Fund
- Medical Coverage
Applications can be sent to us by:
Post : Human Resources, HKT Limited, 13/F, 9 Po Lun Street, Lai Chi Kok, Kowloon
E-mail : [email protected]
Fax : 2962 5613
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.
由自助登記至完成刊登招聘廣告只需10分鐘,最快在1天內即完成招聘。