Member Services Executive - Reservation & Ticketing
招聘已結束
刊登於 10-07-2018
Major Responsibilities:
- Respond promptly the correspondence, emails, faxes and web-forms from programme members related to reservations and ticketing
- Handle reservation related enquiries
- Assist in handling incoming calls during peak traffic hours
- Handle ad-hoc tasks as allocated by Team Leader / Manager
Requirements:
- Minimum Form 5 or Secondary School graduate with pass in English, plus 1 year’s working experiences in customer/member service industry preferable
- Good command of both written and spoken English, Cantonese and Mandarin, fluency in one other foreign language is an advantage
- Good interpersonal and listening skills
- Knowledge of airline industry, products and services is an advantage
Fresh Graduates will also be considered.
The role comes with attractive benefits such as:
- 5 week comprehensive and structured training
- 5-day work week
- 14 days' paid annual leave
- Monthly Performance Incentive
- Non-Contributory Provident Fund
- Medical Coverage
- Join in Bonus
Applications should be sent to us by clicking the "Apply Now" button below or by post.
Post: Human Resources Department, 13/F, 9 Po Lun Street, Meifoo, Kowloon
PCCW is an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.
Any personal data that you provide to PCCW in relation to the advertised position will be used by PCCW for the purpose of assessing your suitability to be employed by PCCW and for verifying any particulars provided by you and, if you are ultimately successful in your job application, your employment with PCCW. As necessary for these purposes, PCCW may transfer your personal data to PCCW's affiliates and third parties, including entities to which PCCW provides services which relate to the advertised position. You may decline to provide your personal data but then PCCW may not be able to process your job application.
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