Customer Service Officer (5-days)

Responsibilities

• Handle inbound enquiry calls from members and high-net worth clients
• Understand customer needs and provide professional advices
• Provide solutions and route calls to respective department
• Identify business opportunities through phone calls by up-selling
• Follow up and conduct reports
• Support in administrative and clerical duties

 Requirements

• Higher diploma or above in any discipline
• Customer-centric with effective communication skills
• Possesses with a can-do attitude, eager to learn and develop
• Native in Cantonese, Fluent in English and Mandarin
• Experienced candidates will be considered in a senior position

Benefits

• 5 days’ work
• Structured and comprehensive training
• Career development
• Qualification subsidies
• Internal transfer
• Medical and Dental insurance

Interested parties, please send your latest resume with current salary and expected salary to [email protected].

Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.